Treating Patients as Digital Consumers

July 24, 2018
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Patients today aren’t patient anymore. They expect convenient service and empowered choice. Digital patient experience expert Jan Oldenburg, active since the mid-1990s, explores how patients are used to being digital consumers in other aspects of their lives, the challenges and frustrations they face in healthcare, and what patients, caregivers and clinicians can all do to create a participatory culture of care that serves everyone involved.

Further Resources
Jan Oldenburg’s website, including books Engage: Transforming Healthcare Through Digital Patient Engagement, Participatory Healthcare
The Beryl Institute
Society for Participatory Medicine
HIMSS
Allscripts Patient Experience Resources

Starting Up Interoperability

June 26, 2018
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Two leaders of innovative health IT solutions discuss strengthening interoperability and improving experiences for clinicians and patients alike. Neil Farish (CEO/Founder Relaymed) and Angela Webster (CTO PatientLink) describe their journeys to developing their solutions and the resources and advice that were key to their success. Recorded at the Allscripts Developer Program Summit.

Achieving Maturity in 2018

January 30, 2018
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What's changing for EMRAM in 2018? Philip Bradley of HIMSS Analytics discusses what operational maturity means for healthcare organizations right now. Learn how to become Stage 6 or 7 organization this year, and how to be validated 2018. Part Two of a two-part series.

What’s a Maturity Model?

January 2, 2018
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As healthcare organizations incorporate new tech, they grow toward operational maturity, becoming interoperable and open in sharing cross-functional data. Philip Bradley of HIMSS Analytics defines maturity models for healthcare and the global trends shaping EMRAM (Electronic Medical Adoption Models). Part One of a two-part series.

How Blockchain Can Change the Future

November 28, 2017
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Blockchain tech is very new, and its possibilities are endless. Here Futurist Garry Golden describes some early players in the space and opportunities to leverage blockchain, particularly in health IT, as it continues to develop. Part Two of a two-part series.

How Important is Usability?: Creating Platforms that Really Work for Clinicians

October 3, 2017
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User-centric healthcare solutions relieve clinician fatigue, provide access to key data and improve quality of care overall. Gareth Thomas (CIO, Salford Royal) and Ross Teague (Director of Development, Allscripts) discuss key user design principles in healthcare IT, and how these build truly smarter electronic health records that help, not tax, clinicians.

An Open Community: Why Health Organizations Must Care About Interoperability

September 14, 2017
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Healthcare is changing rapidly. Exciting innovations are ahead. Industry thought leaders Tina Joros and Erik Kins discuss staying open, interoperable and connected as our technology shifts. This first episode of Allscripts On Call lays the foundation for learning about the future of healthcare.