January 29, 2019
Patient-centric technology is successful when meets its users' care needs. Dr. Phil Marshall, founder of the AI-based Conversa Conversation Platform, describes how providers can use data to discover what patients need and want today, and what to consider when offering the right tools to deliver on this.
To explore the platform, visit www.conversahealth.com or text HELLO to 77877.
December 4, 2018
To relieve cognitive load and promote productive workflows, EHR design should center on helping users achieve their goals. UXpert Ross Teague (Allscripts) discusses working with clinical users to determine what these goals are, and designing workflows that truly deliver on those needs. Part 2 of a two-part series.
November 27, 2018
Efforts to ease clinician burden through EHR design often focus on reducing the number of workflow clicks. But while responses like using smaller font or longer lines of text onscreen save users' physical burden, they can actually increase cognitive burden. UXpert Ross Teague (Allscripts) describes how this influences a user’s workflow and impacts overall performance. Part 1 of a two-part series.
November 13, 2018
The standards for HIMSS Analytics EMRAM are constantly updating as technologies develop and healthcare organizations adopt them. Solutions Consultant Ellen Loch (Allscripts) talks through the changing standards for 2018, the roadmap for achieving Stage 7 and what steps organizations can take now to continue advancing in EMRAM.
October 30, 2018
As systems can store more and more patient information for both individuals and populations, healthcare is uniquely positioned to leverage the “big data revolution”. Dr. Fatima Paruk (CMO Analytics, Allscripts) discusses using big data in healthcare, the distinct possibilities offered by machine learning and AI, and what clinicians can do to manage these in their processes themselves.
October 16, 2018
True interoperability calls for everyone – patients, clinicians, service providers – to come together for the betterment of healthcare. In the final episode of this series, expert Mike McAfee discusses how interoperability is advancing toward a new healthcare ecosystem, how to drive these changes in individual organizations and where listeners can learn more.
October 9, 2018
Healthcare tech enables us to gather and use data from a huge number of sources. True interoperability lets us synchronize that data and integrate it into optimized workflows, so it’s readily available at key decision points. Expert Mike McAfee describes how to adapt EHR data to empower and inform endpoint users in creating the best care outcomes. Part 2 of a 3-part interview.
October 2, 2018
We’ve all been patients. We’ve all experienced needing our information to be accessible and easily available to us, our clinicians and our providers. In this episode, interoperability expert Mike McAfee discusses the expectations patients have for accessing healthcare information, the challenges in reality and the tech framework that already exists to overcome those challenges. Part 1 of a 3-part interview.
September 18, 2018
Clinicians, designers and organization leaders can work together to optimize the usability of both new and legacy EHR systems. UXpert Carin Mann describes the effectiveness of ongoing user testing and how users are often excited to contribute; how small adjustments in implementation and design can have major impact on outcomes; and how users and vendors can continue the conversation to create usable solutions for the best in patient care. Part 2 of a two-part interview.
In episode: A usability and safety analysis of electronic health records: a multi-center study (JAMIA)
September 5, 2018
Healthcare solutions achieve better results when users contribute, early and often, to the design process. Clinician usability expert Carin Mann discusses how users’ understanding of their own natural workflows gives them insight into data layout, burden relief and prioritization of patient care. Part 1 of a two-part interview.