While not unique to the healthcare field, burnout is a distinctly frequent and high-impact issue for clinicians. Clinician burnout is characterized by physical and emotional exhaustion, personal detachment and a sense that work is meaningless. Family physician and safety expert Dr. Geoff Caplea describes the interrelated causes of burnout; how healthcare organizations and vendors can alleviate it; and what clinicians can do to advocate for their own health.
Patients today aren’t patient anymore. They expect convenient service and empowered choice. Digital patient experience expert Jan Oldenburg, active since the mid-1990s, explores how patients are used to being digital consumers in other aspects of their lives, the challenges and frustrations they face in healthcare, and what patients, caregivers and clinicians can all do to create a participatory culture of care that serves everyone involved.
Jan Oldenburg’s website, including books Engage: Transforming Healthcare Through Digital Patient Engagement, Participatory Healthcare
The Beryl Institute
Society for Participatory Medicine
Allscripts Patient Experience Resources
As patients discover more options and tools to engage with their own healthcare through tech, clinicians must evolve to continue supporting and empowering them to make the most informed choices. Clinician and IT expert Dr. Jen Bolduc discusses key barriers and solutions for patients today, and building the clinical culture that optimizes healthcare decisions for everyone involved.
Two leaders of innovative health IT solutions discuss strengthening interoperability and improving experiences for clinicians and patients alike. Neil Farish (CEO/Founder Relaymed) and Angela Webster (CTO PatientLink) describe their journeys to developing their solutions and the resources and advice that were key to their success. Recorded at the Allscripts Developer Program Summit.
Physician and serial entrepreneur Sanaz Cordes MD founded Value Prop Shop to provide key services to startups in the healthcare industry. In this episode, she discusses her company’s mission, the unique challenges healthcare startups face and advice for building successful solutions. Find tools and information at Value Prop Shop’s website.
As tech advances, new healthcare challenges arise along with new solutions. In their second episode, Allscripts innovation leaders Tina Joros and Erik Kins discuss how to create a culture of innovation, what resources are available to developers, and what healthcare solutions are on the horizon now.
At its core, blockchain involves a public consensus that a piece of information exists and remains the same. Brian Behlendorf, Executive Director of the Linux-based Hyperledger project, discusses blockchain in clinician credentialing, claims processing and overall healthcare transparency. For more developer and business resources, visit www.hyperledger.com.
Blockchain begins with the basics. In this episode, recorded at HIMSS 2018, COO of Hashed Health COO Corey Todaro gives a brief primer on exactly what blockchain is and how organizations are already using it in healthcare. For more discussion on current uses and future ideas, visit chat.hashedhealth.com and join the Hashed Collective community.
Cmdr. Sam Schaffzin (CMS) and Thomas Novak (ONC) offer the federal perspective on how smooth data exchange and multi-level preparedness are essential in responding to state and national emergencies – and how health systems and community organizations can participate in the response. Recorded at HIMSS 2018.
References in episode: “From Katrina to Wildfires: Leveraging Tech in Disaster Response” (Karen DeSalvo & Christine Petrin, Health Affairs 11-7-17); the National Response Framework
For clinicians, overwhelming task loads disrupt the work of caring for patients – patient experiences can suffer as a result. Shari Erickson, driver of the American College of Physicians “Patients Before Paperwork” initiative, discusses learnings and solutions she’s found in her work to help clinicians manage task loads and reconnect with patients. Share your own best practices and solutions at the ACP’s Patients Before Paperwork site, or find tools at the Physician Satisfaction and Professional Wellbeing page.