Allscripts On Call: The Healthcare Podcast
EMR Systems for Everyone - w Dr. Constantin Jabarin, CCIO EMEA Region, Allscripts

EMR Systems for Everyone - w Dr. Constantin Jabarin, CCIO EMEA Region, Allscripts

July 8, 2020

In the post-COVID normal, clinicians are defining how to best deliver care going forward. Dr. Constantin Jabarin, who has successfully implemented customized EMR solutions in the UK, discusses supporting work practices during a time of change, directing all technology to the unique needs of an organization.  

For more questions, contact Dr. Jabarin at constantin.jabarin@allscripts.com, or visit our contact page.

Creating a Powerful Healthcare Experience - w Cynthia Sharpe, Experience Design Principal, ThinkWell Group

Creating a Powerful Healthcare Experience - w Cynthia Sharpe, Experience Design Principal, ThinkWell Group

March 25, 2020

By examining the four P's of experience design - people, places, platforms and processes - healthcare providers of any size can create a customized, engaging and trust-building experience for patients and staff.

Cynthia Sharpe, Theme Park and Museum Principal at experience design firm ThinkWell Group, explains: 

  • What makes the best healthcare experiences similar to the best cultural and educational ones
  • Why guests trusted the Disney Cruise Line experience during a healthcare crisis
  • How strong healthcare experiences raise patient engagement, lower staff burnout and improve care. 

Resources in episode: 

How Providers Can Be Innovators - w Neil Patel, Healthbox

How Providers Can Be Innovators - w Neil Patel, Healthbox

December 11, 2019

As delivering care becomes more complicated, it can be difficult for providers to find joy in the work they do. Neil Patel, founder of HIMSS innovation services company Healthbox, discusses how tech vendors and providers can partner to identify key challenges, build solutions to address them and even fall in love with the problems they work to solve.   

Recorded at ACE 2019

In episode

Subscribe to Newsletters

Healthbox Insights and Newsletter

Healthcare Tech Newsletter (Kevin O'Leary)

The Weekly Gist (Gist Healthcare)

MobiHealthNews

Reach out to Neil at neil@healthbox.com

Prescription Price Transparency 101 - w Tom Pasquariello PharmD, Veradigm

Prescription Price Transparency 101 - w Tom Pasquariello PharmD, Veradigm

October 2, 2019

When patients are shocked by the price of their prescriptions, this can severely disrupt their care. Patients may reduce or abandon their medication in order to save costs. Tom Pasquariello (Clinical Pharmacist, Veradigm) describes how prescription price transparency, especially integrated in the EHR, helps patients and clinicians work together to create an effective care plan for an affordable price. 

At Every Step, Factor in Humans - Human Factors in HIT Design w Janey Barnes part 3

At Every Step, Factor in Humans - Human Factors in HIT Design w Janey Barnes part 3

September 18, 2019

The final part of our conversation with Dr. Janey Barnes (founder, User View). Dr. Barnes discusses how health IT platforms compare to those in other fields (and how pharma software is like lottery software); how hands-on training helps achieve stronger EHR functionality, satisfaction and regulatory fulfillment; and how a human-centered approach at every step, from implementation to daily use, creates systems that fit each unique organization.

Resources and research in episode:

Making Systems Work for Humans - Human Factors in HIT Design w Janey Barnes part 2

Making Systems Work for Humans - Human Factors in HIT Design w Janey Barnes part 2

September 11, 2019

The second episode with Dr. Janey Barnes (founder, User View) on human factors in EHR design and health IT. Here, Dr. Barnes and our experts discuss the unique challenges of healthcare technology; how HIT partners should engage directly with users to discover their true needs; and how the right system supports patient safety and relieves clinician burden.

In episode:

I Love Lucy - The Chocolate Factory Clinician tasks are the chocolates.

What are Human Factors? - Human Factors in HIT Design w Janey Barnes part 1

What are Human Factors? - Human Factors in HIT Design w Janey Barnes part 1

September 4, 2019

The first of three episodes with Dr. Janey Barnes (founder, User-View) on incorporating human factors in EHR design and health IT. Here, Dr. Barnes and our experts discuss the difference between human factors, usability and user experience; responding to US patient safety and usability standards today; and how healthcare organizations and IT partners can raise the bar for EHRs. 

Mobile Engagement for Providers and Patients - w Bonnie Bordeaux, Director of Solutions Management, Allscripts

Mobile Engagement for Providers and Patients - w Bonnie Bordeaux, Director of Solutions Management, Allscripts

August 21, 2019

Patients and clinicians alike may engage with technology at different levels. Connecting with each other can be a challenge. Bonnie Bordeaux (Allscripts) describes how IT partners can meet clinicians where they are, how clinicians can in turn meet patients, and what technology is available, especially on mobile platforms, to help everyone create personalized and quality care. 

Can Fewer Clicks Grow Cognitive Burden? Part 2: Designing a “Helper” EHR

Can Fewer Clicks Grow Cognitive Burden? Part 2: Designing a “Helper” EHR

December 4, 2018

To relieve cognitive load and promote productive workflows, EHR design should center on helping users achieve their goals. UXpert Ross Teague (Allscripts) discusses working with clinical users to determine what these goals are, and designing workflows that truly deliver on those needs. Part 2 of a two-part series.

Can Fewer Clicks Grow Cognitive Burden? Part 1

Can Fewer Clicks Grow Cognitive Burden? Part 1

November 27, 2018

Efforts to ease clinician burden through EHR design often focus on reducing the number of workflow clicks. But while responses like using smaller font or longer lines of text onscreen save users' physical burden, they can actually increase cognitive burden. UXpert Ross Teague (Allscripts) describes how this influences a user’s workflow and impacts overall performance. Part 1 of a two-part series.