
Success for healthcare leaders means staying one step ahead – of healthcare news, changes and emerging strategies. Turn to Allscripts On Call for information, insights and innovations that drive change and provoke action. In each episode, we’ll highlight key challenges facing healthcare and turn to industry leaders to discuss navigating these for maximum success. Start listening today to be part of the future of healthcare. Host Cassie Khorey,
Episodes

Wednesday Feb 19, 2020
Wednesday Feb 19, 2020
Healthcare technology – whether medical devices or IT – has always had a direct connection to patient safety. In this first episode of a three-part series, Dr. Geoff Caplea (Allscripts) joins experts from ECRI Institute to discuss how the organization was founded in 1968, and what’s changed in patient safety issues in the decades since.
Featured on this episode are Dr. Karen Schoelles, Janice Kaczmarek and Dr. Lorraine Possanza.

Wednesday Dec 11, 2019
How Providers Can Be Innovators - w Neil Patel, Healthbox
Wednesday Dec 11, 2019
Wednesday Dec 11, 2019
As delivering care becomes more complicated, it can be difficult for providers to find joy in the work they do. Neil Patel, founder of HIMSS innovation services company Healthbox, discusses how tech vendors and providers can partner to identify key challenges, build solutions to address them and even fall in love with the problems they work to solve.
Recorded at ACE 2019
In episode
Subscribe to Newsletters
Healthbox Insights and Newsletter
Healthcare Tech Newsletter (Kevin O'Leary)
The Weekly Gist (Gist Healthcare)
Reach out to Neil at neil@healthbox.com

Wednesday Sep 18, 2019
At Every Step, Factor in Humans - Human Factors in HIT Design w Janey Barnes part 3
Wednesday Sep 18, 2019
Wednesday Sep 18, 2019
The final part of our conversation with Dr. Janey Barnes (founder, User View). Dr. Barnes discusses how health IT platforms compare to those in other fields (and how pharma software is like lottery software); how hands-on training helps achieve stronger EHR functionality, satisfaction and regulatory fulfillment; and how a human-centered approach at every step, from implementation to daily use, creates systems that fit each unique organization.
Resources and research in episode:

Tuesday Dec 04, 2018
Can Fewer Clicks Grow Cognitive Burden? Part 2: Designing a "Helper" EHR
Tuesday Dec 04, 2018
Tuesday Dec 04, 2018
To relieve cognitive load and promote productive workflows, EHR design should center on helping users achieve their goals. UXpert Ross Teague (Allscripts) discusses working with clinical users to determine what these goals are, and designing workflows that truly deliver on those needs. Part 2 of a two-part series.

Wednesday Sep 05, 2018
Involving Users in Usability Design, part 1
Wednesday Sep 05, 2018
Wednesday Sep 05, 2018
Healthcare solutions achieve better results when users contribute, early and often, to the design process. Clinician usability expert Carin Mann discusses how users’ understanding of their own natural workflows gives them insight into data layout, burden relief and prioritization of patient care. Part 1 of a two-part interview.

Tuesday Aug 21, 2018
Bridging the Gap Between Developers and Users
Tuesday Aug 21, 2018
Tuesday Aug 21, 2018
When clinical software solutions are developed through a cascade process, developers often don’t receive user feedback until it’s too late to make changes efficiently. Julian Mitchell (VP Solutions, Allscripts) describes how to encourage a more interactive process between developers and clinical users, fostering an immediate feedback loop that rewards everyone and building more relevant and functional solutions overall.