Allscripts On Call: The Healthcare Podcast
Prescription Price Transparency 101 - w Tom Pasquariello PharmD, Veradigm

Prescription Price Transparency 101 - w Tom Pasquariello PharmD, Veradigm

October 2, 2019

When patients are shocked by the price of their prescriptions, this can severely disrupt their care. Patients may reduce or abandon their medication in order to save costs. Tom Pasquariello (Clinical Pharmacist, Veradigm) describes how prescription price transparency, especially integrated in the EHR, helps patients and clinicians work together to create an effective care plan for an affordable price. 

Mobile Engagement for Providers and Patients - w Bonnie Bordeaux, Director of Solutions Management, Allscripts

Mobile Engagement for Providers and Patients - w Bonnie Bordeaux, Director of Solutions Management, Allscripts

August 21, 2019

Patients and clinicians alike may engage with technology at different levels. Connecting with each other can be a challenge. Bonnie Bordeaux (Allscripts) describes how IT partners can meet clinicians where they are, how clinicians can in turn meet patients, and what technology is available, especially on mobile platforms, to help everyone create personalized and quality care. 

Patient Dignity through Technology - w Jack York, founder iN2L

Patient Dignity through Technology - w Jack York, founder iN2L

April 16, 2019

For over two decades, It’s Never 2 Late (iN2L) has created “Dignity through Technology” for older adults, especially those in residential communities and with cognitive disabilities such as dementia. President and co-founder Jack York discusses how he began iN2L by donating computers to a senior living center; how the user and patient engagement landscape has changed since then; and how user health and quality of life can be improved through meaningful engagement.

Part 1 of a 3-part series featuring leaders and engagement experts from iN2L.

A Family’s Journey with the Personal Health Record - w Lisa Danielpour

A Family’s Journey with the Personal Health Record - w Lisa Danielpour

March 5, 2019

A patient and family advocate with years of lived experience, Lisa Danielpour is an expert in optimizing the personal health record for patients and providers alike. In this episode, she discusses her family’s story, how accessing information through patient portals changed the direction of her son’s care journey and how healthcare providers can save time sharing records with patients. Recorded at HIMSS 2019.

 

Resources in episode:

Open Notes “Putting everyone on the same page”
Beryl Institute Improving Patient Experience
PFCC Partners Patient and Family Centered Care  
Lisa Danielpour’s Speaking and Advocacy
Gooseling, Lisa’s site for families dealing with special needs or chronic illness

Telehealth is Here - w Chilmark Research founder John Moore

Telehealth is Here - w Chilmark Research founder John Moore

February 19, 2019

As personal tech devices and communication channels multiply, so do the options for giving and receiving care. John Moore (Chilmark Research) describes the industry and regulatory trends that have made telehealth significant, the roadblocks providers and patients might face in adopting it and the opportunities to continue building care access through technology.

Resources in episode:

Chilmark Research Report: Telehealth 2018
American Telemedicine Association

Using AI to Communicate with Patients -w Conversa founder Dr. Phil Marshall

Using AI to Communicate with Patients -w Conversa founder Dr. Phil Marshall

January 29, 2019

Patient-centric technology is successful when meets its users' care needs. Dr. Phil Marshall, founder of the AI-based Conversa Conversation Platform, describes how providers can use data to discover what patients need and want today, and what to consider when offering the right tools to deliver on this.

To explore the platform, visit www.conversahealth.com or text HELLO to 77877. 

What Interoperability Means to Patients

What Interoperability Means to Patients

October 2, 2018

We’ve all been patients. We’ve all experienced needing our information to be accessible and easily available to us, our clinicians and our providers. In this episode, interoperability expert Mike McAfee discusses the expectations patients have for accessing healthcare information, the challenges in reality and the tech framework that already exists to overcome those challenges. Part 1 of a 3-part interview.

Treating Patients as Digital Consumers

Treating Patients as Digital Consumers

July 24, 2018

Patients today aren’t patient anymore. They expect convenient service and empowered choice. Digital patient experience expert Jan Oldenburg, active since the mid-1990s, explores how patients are used to being digital consumers in other aspects of their lives, the challenges and frustrations they face in healthcare, and what patients, caregivers and clinicians can all do to create a participatory culture of care that serves everyone involved.

Further Resources
Jan Oldenburg’s website, including books Engage: Transforming Healthcare Through Digital Patient Engagement, Participatory Healthcare
The Beryl Institute
Society for Participatory Medicine
HIMSS
Allscripts Patient Experience Resources

Empowering Patients Through Tech

Empowering Patients Through Tech

July 10, 2018

As patients discover more options and tools to engage with their own healthcare through tech, clinicians must evolve to continue supporting and empowering them to make the most informed choices. Clinician and IT expert Dr. Jen Bolduc discusses key barriers and solutions for patients today, and building the clinical culture that optimizes healthcare decisions for everyone involved.

Starting Up Interoperability

Starting Up Interoperability

June 26, 2018

Two leaders of innovative health IT solutions discuss strengthening interoperability and improving experiences for clinicians and patients alike. Neil Farish (CEO/Founder Relaymed) and Angela Webster (CTO PatientLink) describe their journeys to developing their solutions and the resources and advice that were key to their success. Recorded at the Allscripts Developer Program Summit.