Allscripts On Call: The Healthcare Podcast
BONUS Does Your Practice Need an Expertise Partner? - w Leah Jones, Allscripts

BONUS Does Your Practice Need an Expertise Partner? - w Leah Jones, Allscripts

April 1, 2020

In this special episode, Allscripts Ambulatory leader Leah Jones discusses the challenges physician practices face during a nationwide shift to value-based care. Learn how to identify financial and care gaps, and find where your organization can use the support of an expertise partner to achieve the best possible financial and clinical outcomes.   

To learn more about partnership offerings from Allscripts, visit www.allscripts.com and click the mail icon.

Creating a Powerful Healthcare Experience - w Cynthia Sharpe, Experience Design Principal, ThinkWell Group

Creating a Powerful Healthcare Experience - w Cynthia Sharpe, Experience Design Principal, ThinkWell Group

March 25, 2020

By examining the four P's of experience design - people, places, platforms and processes - healthcare providers of any size can create a customized, engaging and trust-building experience for patients and staff.

Cynthia Sharpe, Theme Park and Museum Principal at experience design firm ThinkWell Group, explains: 

  • What makes the best healthcare experiences similar to the best cultural and educational ones
  • Why guests trusted the Disney Cruise Line experience during a healthcare crisis
  • How strong healthcare experiences raise patient engagement, lower staff burnout and improve care. 

Resources in episode: 

At Every Step, Factor in Humans - Human Factors in HIT Design w Janey Barnes part 3

At Every Step, Factor in Humans - Human Factors in HIT Design w Janey Barnes part 3

September 18, 2019

The final part of our conversation with Dr. Janey Barnes (founder, User View). Dr. Barnes discusses how health IT platforms compare to those in other fields (and how pharma software is like lottery software); how hands-on training helps achieve stronger EHR functionality, satisfaction and regulatory fulfillment; and how a human-centered approach at every step, from implementation to daily use, creates systems that fit each unique organization.

Resources and research in episode:

Creating Healthcare Solutions for Small Practices – w Dr. Jim Morrow, MorrowFamMed & Business Radio X

Creating Healthcare Solutions for Small Practices – w Dr. Jim Morrow, MorrowFamMed & Business Radio X

May 8, 2019

An early advocate for the electronic health record, physician and radio host Dr. Jim Morrow has run his small practice as a software “test kitchen” for decades. Here he discusses how other small practices can build and customize solutions that fill their needs, what resources are available and what to consider when getting all users on board with a new system.

Dr. Morrow’s podcast To Your Health streams on the Business Radio X network