April 16, 2019
For over two decades, It’s Never 2 Late (iN2L) has created “Dignity through Technology” for older adults, especially those in residential communities and with cognitive disabilities such as dementia. President and co-founder Jack York discusses how he began iN2L by donating computers to a senior living center; how the user and patient engagement landscape has changed since then; and how user health and quality of life can be improved through meaningful engagement.
Part 1 of a 3-part series featuring leaders and engagement experts from iN2L.
April 2, 2019
As healthcare organizations gather unprecedented amounts of data, they look to store it safely and use it to its full potential. David Houlding (Principal Health Lead, Microsoft) lays out the three stages of successful cloud adoption, the challenges and opportunities organizations might encounter at each one and ways to continue innovating. Recorded at HIMSS 2019.
March 19, 2019
As technology develops and solutions update, implementations are a constant reality for healthcare organizations. Ryan Kennedy (National Institutes of Health) discusses how strong project management frameworks, adapted to an organization’s unique needs, can set priorities, allocate resources and achieve systems that support every team involved. Recorded at HIMSS 2019.
Mentioned in episode:
January 29, 2019
Patient-centric technology is successful when meets its users' care needs. Dr. Phil Marshall, founder of the AI-based Conversa Conversation Platform, describes how providers can use data to discover what patients need and want today, and what to consider when offering the right tools to deliver on this.
To explore the platform, visit www.conversahealth.com or text HELLO to 77877.
December 4, 2018
To relieve cognitive load and promote productive workflows, EHR design should center on helping users achieve their goals. UXpert Ross Teague (Allscripts) discusses working with clinical users to determine what these goals are, and designing workflows that truly deliver on those needs. Part 2 of a two-part series.
November 27, 2018
Efforts to ease clinician burden through EHR design often focus on reducing the number of workflow clicks. But while responses like using smaller font or longer lines of text onscreen save users' physical burden, they can actually increase cognitive burden. UXpert Ross Teague (Allscripts) describes how this influences a user’s workflow and impacts overall performance. Part 1 of a two-part series.
October 9, 2018
Healthcare tech enables us to gather and use data from a huge number of sources. True interoperability lets us synchronize that data and integrate it into optimized workflows, so it’s readily available at key decision points. Expert Mike McAfee describes how to adapt EHR data to empower and inform endpoint users in creating the best care outcomes. Part 2 of a 3-part interview.
September 18, 2018
Clinicians, designers and organization leaders can work together to optimize the usability of both new and legacy EHR systems. UXpert Carin Mann describes the effectiveness of ongoing user testing and how users are often excited to contribute; how small adjustments in implementation and design can have major impact on outcomes; and how users and vendors can continue the conversation to create usable solutions for the best in patient care. Part 2 of a two-part interview.
In episode: A usability and safety analysis of electronic health records: a multi-center study (JAMIA)
August 21, 2018
When clinical software solutions are developed through a cascade process, developers often don’t receive user feedback until it’s too late to make changes efficiently. Julian Mitchell (VP Solutions, Allscripts) describes how to encourage a more interactive process between developers and clinical users, fostering an immediate feedback loop that rewards everyone and building more relevant and functional solutions overall.
August 7, 2018
While not unique to the healthcare field, burnout is a distinctly frequent and high-impact issue for clinicians. Clinician burnout is characterized by physical and emotional exhaustion, personal detachment and a sense that work is meaningless. Family physician and safety expert Dr. Geoff Caplea describes the interrelated causes of burnout; how healthcare organizations and vendors can alleviate it; and what clinicians can do to advocate for their own health.
In episode: The National Academy of Medicine Collaborative on Resilience and Wellbeing