Allscripts On Call: The Healthcare Podcast

Most community hospitals provide a range of essential healthcare services to their areas. But during COVID-19, delivering this care – and maintaining a revenue stream – became a challenge. Longtime emergency clinician Dr. Mark Pratt (Director of Solutions Management, Allscripts) describes what defines community hospitals, and how they’ve adapted to best serve patients both inside and from a distance.

Contact Dr. Pratt at mark.pratt@allscripts.com

Today, during COVID-19 and its associated restrictions, older adults face not only immediate health risks but serious challenges in their daily lives. Dr. Charlotte Yeh (Chief Medical Officer, AARP Services) discusses how these reflect the broader health challenges of older adults, as well as their benefits, and the role technology plays in shifting from “aging in place” to “thriving in motion”.

As patients are increasingly acting as consumers, consumer companies are stepping up to help deliver care. Dr. Chet Robson, Chief Medical Officer of Walgreens, discusses these trends and the services retail healthcare offers to help make patient-driven care effective and affordable.

Recorded at ACE 2019

Many patients need affordable transportation to receive healthcare. But access to their local community and social resources is also essential to their health and wellbeing. Omar Nagji (Head of Healthcare Partnerships, Lyft) talks about Lyft’s partnering with Allscripts to move into the healthcare space. Hear how Lyft’s expertise in consumer experience and transportation logistics is opening and enriching patients' lives.

In episode:

Lyft Healthcare Offerings

Technology today has the potential to deliver the best healthcare to everyone tomorrow. In this episode, Allscripts CEO Paul Black talks about what defines today’s healthcare landscape. Hear about up-to-the-minute opportunities in analytics and mobile platforms, as well as challenges in privacy and industry competition and how consumer devices and data could improve patient health across populations.

In the final episode of this series, our experts discuss how clinical users and leaders can communicate their perspectives on EHR needs and issues; how users must learn to navigate the systems that are available; and how everyone can keep brainstorming together to maintain a safe and usable EHR. This is the conclusion of our conversation with Dr. Raj Ratwani (Director, MedStar Health National Center for Human Factors in Healthcare).

The adoption of healthcare technology since the HITECH Act of 2009 is unprecedented across industries. People in healthcare today still deal with the implications, especially in EHR implementation and use. In the second episode of our three-part series, Dr. Raj Ratwani (Director of the MedStar Health National Center for Human Factors in Healthcare) talks about making EHR issues transparent to everyone who has a role in solving them.

In Episode:

EHRSeeWhatWeMean.org: Part of MedStar’s campaign to highlight real clinician issues with EHRs

When implementing and using an EHR system, many factors – and human users – contribute to its safety and effectiveness. When a change is needed, it can be challenging for all these to align and move forward. In the first episode of our three-part series, Dr. Raj Ratwani (Director of the MedStar Health National Center for Human Factors in Healthcare) discusses the need for safety roundtables to keep systems safe and effective, especially in the US.

In Episode:

• ECRI Institute

The tech tools exist for healthcare organizations to take huge strides in both operations and patient care. Chris Harris (Deloitte) discusses how organizations can assess the right solutions for them, which operational issues are key to focus on and what results can be achieved when the strongest tech is deployed in the most strategic ways.

Community and rural health organizations are in many ways just like larger ones. But they also face a special set of challenges, from barriers to physical access (like literal railroad tracks) to lack of support for health data integration. Dr. Chris Caggiano describes his experience with community health challenges and successes, and shows how organizations can use the resources they have to deliver the best care their patients need.

In episode: 
National Rural Health Association
Federal Office of Rural Health (HRSA.gov)