Making Systems Work for Humans - Human Factors in HIT Design w Janey Barnes part 2

The second episode with Dr. Janey Barnes (founder, User View) on human factors in EHR design and health IT. Here, Dr. Barnes and our experts discuss the unique challenges of healthcare technology; how HIT partners should engage directly with users to discover their true needs; and how the right system supports patient safety and relieves clinician burden.

In episode:

I Love Lucy - The Chocolate Factory Clinician tasks are the chocolates.

What are Human Factors? - Human Factors in HIT Design w Janey Barnes part 1

The first of three episodes with Dr. Janey Barnes (founder, User-View) on incorporating human factors in EHR design and health IT. Here, Dr. Barnes and our experts discuss the difference between human factors, usability and user experience; responding to US patient safety and usability standards today; and how healthcare organizations and IT partners can raise the bar for EHRs. 

Can Fewer Clicks Grow Cognitive Burden? Part 2: Designing a “Helper” EHR

To relieve cognitive load and promote productive workflows, EHR design should center on helping users achieve their goals. UXpert Ross Teague (Allscripts) discusses working with clinical users to determine what these goals are, and designing workflows that truly deliver on those needs. Part 2 of a two-part series.

Can Fewer Clicks Grow Cognitive Burden? Part 1

Efforts to ease clinician burden through EHR design often focus on reducing the number of workflow clicks. But while responses like using smaller font or longer lines of text onscreen save users' physical burden, they can actually increase cognitive burden. UXpert Ross Teague (Allscripts) describes how this influences a user’s workflow and impacts overall performance. Part 1 of a two-part series.

Involving Users in Usability Design, part 2

Clinicians, designers and organization leaders can work together to optimize the usability of both new and legacy EHR systems. UXpert Carin Mann describes the effectiveness of ongoing user testing and how users are often excited to contribute; how small adjustments in implementation and design can have major impact on outcomes; and how users and vendors can continue the conversation to create usable solutions for the best in patient care. Part 2 of a two-part interview.

In episode: A usability and safety analysis of electronic health records: a multi-center study (JAMIA)