Allscripts On Call: The Healthcare Podcast
The Past 10 Years of Health IT – Adapting the EHR for Humans w Raj Ratwani, part 2

The Past 10 Years of Health IT – Adapting the EHR for Humans w Raj Ratwani, part 2

October 23, 2019

The adoption of healthcare technology since the HITECH Act of 2009 is unprecedented across industries. People in healthcare today still deal with the implications, especially in EHR implementation and use. In the second episode of our three-part series, Dr. Raj Ratwani (Director of the MedStar Health National Center for Human Factors in Healthcare) talks about making EHR issues transparent to everyone who has a role in solving them.

In Episode:

EHRSeeWhatWeMean.org: Part of MedStar’s campaign to highlight real clinician issues with EHRs

Patient Safety is Everyone’s Business – Adapting the EHR for Humans w Raj Ratwani, part 1

Patient Safety is Everyone’s Business – Adapting the EHR for Humans w Raj Ratwani, part 1

October 16, 2019

When implementing and using an EHR system, many factors – and human users – contribute to its safety and effectiveness. When a change is needed, it can be challenging for all these to align and move forward. In the first episode of our three-part series, Dr. Raj Ratwani (Director of the MedStar Health National Center for Human Factors in Healthcare) discusses the need for safety roundtables to keep systems safe and effective, especially in the US.

 

In Episode:

Prescription Price Transparency 101 - w Tom Pasquariello PharmD, Veradigm

Prescription Price Transparency 101 - w Tom Pasquariello PharmD, Veradigm

October 2, 2019

When patients are shocked by the price of their prescriptions, this can severely disrupt their care. Patients may reduce or abandon their medication in order to save costs. Tom Pasquariello (Clinical Pharmacist, Veradigm) describes how prescription price transparency, especially integrated in the EHR, helps patients and clinicians work together to create an effective care plan for an affordable price. 

At Every Step, Factor in Humans - Human Factors in HIT Design w Janey Barnes part 3

At Every Step, Factor in Humans - Human Factors in HIT Design w Janey Barnes part 3

September 18, 2019

The final part of our conversation with Dr. Janey Barnes (founder, User View). Dr. Barnes discusses how health IT platforms compare to those in other fields (and how pharma software is like lottery software); how hands-on training helps achieve stronger EHR functionality, satisfaction and regulatory fulfillment; and how a human-centered approach at every step, from implementation to daily use, creates systems that fit each unique organization.

Resources and research in episode:

Making Systems Work for Humans - Human Factors in HIT Design w Janey Barnes part 2

Making Systems Work for Humans - Human Factors in HIT Design w Janey Barnes part 2

September 11, 2019

The second episode with Dr. Janey Barnes (founder, User View) on human factors in EHR design and health IT. Here, Dr. Barnes and our experts discuss the unique challenges of healthcare technology; how HIT partners should engage directly with users to discover their true needs; and how the right system supports patient safety and relieves clinician burden.

In episode:

I Love Lucy - The Chocolate Factory Clinician tasks are the chocolates.

What are Human Factors? - Human Factors in HIT Design w Janey Barnes part 1

What are Human Factors? - Human Factors in HIT Design w Janey Barnes part 1

September 4, 2019

The first of three episodes with Dr. Janey Barnes (founder, User-View) on incorporating human factors in EHR design and health IT. Here, Dr. Barnes and our experts discuss the difference between human factors, usability and user experience; responding to US patient safety and usability standards today; and how healthcare organizations and IT partners can raise the bar for EHRs. 

Mobile Engagement for Providers and Patients - w Bonnie Bordeaux, Director of Solutions Management, Allscripts

Mobile Engagement for Providers and Patients - w Bonnie Bordeaux, Director of Solutions Management, Allscripts

August 21, 2019

Patients and clinicians alike may engage with technology at different levels. Connecting with each other can be a challenge. Bonnie Bordeaux (Allscripts) describes how IT partners can meet clinicians where they are, how clinicians can in turn meet patients, and what technology is available, especially on mobile platforms, to help everyone create personalized and quality care. 

Activating Tech for Your Organization - w Chris Harris, Deloitte

Activating Tech for Your Organization - w Chris Harris, Deloitte

August 7, 2019

The tech tools exist for healthcare organizations to take huge strides in both operations and patient care. Chris Harris (Deloitte) discusses how organizations can assess the right solutions for them, which operational issues are key to focus on and what results can be achieved when the strongest tech is deployed in the most strategic ways.

Stories from Community Health - w Dr. Chris Caggiano, Allscripts

Stories from Community Health - w Dr. Chris Caggiano, Allscripts

July 24, 2019

Community and rural health organizations are in many ways just like larger ones. But they also face a special set of challenges, from barriers to physical access (like literal railroad tracks) to lack of support for health data integration. Dr. Chris Caggiano describes his experience with community health challenges and successes, and shows how organizations can use the resources they have to deliver the best care their patients need.

In episode: 
National Rural Health Association
Federal Office of Rural Health (HRSA.gov)

Air Travel Strategies in Healthcare - w Paul Wiley & Nancy Harvey, Opargo

Air Travel Strategies in Healthcare - w Paul Wiley & Nancy Harvey, Opargo

July 2, 2019

Opargo’s practice optimization tool delivers learnings from the airline industry to meet healthcare needs. In a conversation with Allscripts’ Tina Joros, Opargo leaders Paul Wiley and Nancy Harvey discuss how scheduling patients is like assigning plane seats; how the right scheduling system can positively impact care and revenue; and how data analytics help organizations find their challenges and strengths before designing the right system for themselves. 

In episode
Opargo website
Opargo on YouTube
On Allscripts app store