Can Fewer Clicks Grow Cognitive Burden? Part 2: Designing a “Helper” EHR

December 4, 2018
00:0000:00

To relieve cognitive load and promote productive workflows, EHR design should center on helping users achieve their goals. UXpert Ross Teague (Allscripts) discusses working with clinical users to determine what these goals are, and designing workflows that truly deliver on those needs. Part 2 of a two-part series.

Can Fewer Clicks Grow Cognitive Burden? Part 1

November 27, 2018
00:0000:00

Efforts to ease clinician burden through EHR design often focus on reducing the number of workflow clicks. But while responses like using smaller font or longer lines of text onscreen save users' physical burden, they can actually increase cognitive burden. UXpert Ross Teague (Allscripts) describes how this influences a user’s workflow and impacts overall performance. Part 1 of a two-part series.

What’s New in EMRAM: 2018 and Beyond

November 13, 2018
00:0000:00

The standards for HIMSS Analytics EMRAM are constantly updating as technologies develop and healthcare organizations adopt them. Solutions Consultant Ellen Loch (Allscripts) talks through the changing standards for 2018, the roadmap for achieving Stage 7 and what steps organizations can take now to continue advancing in EMRAM. 

Machine Learning for Smarter Healthcare

October 30, 2018
00:0000:00

As systems can store more and more patient information for both individuals and populations, healthcare is uniquely positioned to leverage the “big data revolution”. Dr. Fatima Paruk (CMO Analytics, Allscripts) discusses using big data in healthcare, the distinct possibilities offered by machine learning and AI, and what clinicians can do to manage these in their processes themselves.

Interoperability Wrap-up: Comments and Resources

October 16, 2018
00:0000:00

True interoperability calls for everyone – patients, clinicians, service providers – to come together for the betterment of healthcare. In the final episode of this series, expert Mike McAfee discusses how interoperability is advancing toward a new healthcare ecosystem, how to drive these changes in individual organizations and where listeners can learn more.

How Interoperability Can Empower Clinicians

October 9, 2018
00:0000:00

Healthcare tech enables us to gather and use data from a huge number of sources. True interoperability lets us synchronize that data and integrate it into optimized workflows, so it’s readily available at key decision points. Expert Mike McAfee describes how to adapt EHR data to empower and inform endpoint users in creating the best care outcomes. Part 2 of a 3-part interview.

What Interoperability Means to Patients

October 2, 2018
00:0000:00

We’ve all been patients. We’ve all experienced needing our information to be accessible and easily available to us, our clinicians and our providers. In this episode, interoperability expert Mike McAfee discusses the expectations patients have for accessing healthcare information, the challenges in reality and the tech framework that already exists to overcome those challenges. Part 1 of a 3-part interview.

Involving Users in Usability Design, part 2

September 18, 2018
00:0000:00

Clinicians, designers and organization leaders can work together to optimize the usability of both new and legacy EHR systems. UXpert Carin Mann describes the effectiveness of ongoing user testing and how users are often excited to contribute; how small adjustments in implementation and design can have major impact on outcomes; and how users and vendors can continue the conversation to create usable solutions for the best in patient care. Part 2 of a two-part interview.

In episode: A usability and safety analysis of electronic health records: a multi-center study (JAMIA)

Involving Users in Usability Design, part 1

September 5, 2018
00:0000:00

Healthcare solutions achieve better results when users contribute, early and often, to the design process. Clinician usability expert Carin Mann discusses how users’ understanding of their own natural workflows gives them insight into data layout, burden relief and prioritization of patient care. Part 1 of a two-part interview.

Bridging the Gap Between Developers and Users

August 21, 2018
00:0000:00

When clinical software solutions are developed through a cascade process, developers often don’t receive user feedback until it’s too late to make changes efficiently. Julian Mitchell (VP Solutions, Allscripts) describes how to encourage a more interactive process between developers and clinical users, fostering an immediate feedback loop that rewards everyone and building more relevant and functional solutions overall.